How can I prove what has happened in a certified chat to a third party?

To prove what has happened in a certified chat, GoCertius provides you with a full and detailed record of all activities that have taken place in the chat. This record includes when each participant joined and left the chat, every message sent, reaction and file attached, as well as any edits to or deletion of messages.
All records generated are accompanied by a qualified time stamp that meets the highest legal standards set by eIDAS, thereby granting full legal validity to the documents.

If you need to submit proof to any third party, you can export this record from the GoCertius platform by creating an evidence certificate. The certificate is a report containing all necessary details to accurately prove what has happened in the chat. This report has legal validity and can be used in court proceedings, business processes or any other situation in which the user needs to evidence the veracity of chats.

To obtain the certificate, simply access the GoCertius platform (via the app or website), select the chat in question and look for the “certificates” tab where you will find the “Certify” or “Create certificate” button. Tap or click on it and follow the instructions to generate the report. This process is quick and easy, ensuring that you will always have access to a reliable backup of your certified chats.

Something important to note is that to prevent any manipulation of context when submitting chats to third parties, the selection of messages to be included in the certificate is done by time interval (day, time, minute, second), so it is not possible to exclude specific messages within the selected range. Bear in mind that the goal is to ensure the utmost consistency and veracity in the certification process.

If you need more information on how to use this service or on the legal validity of the documents generated, please get in touch. We are here to help you to ensure that your chats are protected and backed up at all times.